Privacy Policy - Scratchpost

1. Introduction

Scratchpost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, including Scratchpost, Castor, and Gnawvinci.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Email address (when joining the waitlist or creating an account)
Account credentials and profile information
Content you create, upload, or share through the Platform
Communications with our support team

2.2 Automatically Collected Information

When you use the Platform, we automatically collect certain information, including:

Device information (browser type, operating system)
Usage data (pages visited, features used, time spent)
IP address and general location data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Platform
Process your waitlist signup and manage your account
Send you updates, notifications, and marketing communications (with your consent)
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns to enhance user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., authentication via Clerk, hosting, analytics)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

The Platform integrates with third-party services, including:

Clerk: For authentication and user management (see Clerk's privacy policy)
Social Media Platforms: When you connect accounts for scheduling
AI Providers: When using Castor (Grok, Claude, Gemini, Azure AI)
Media Services: When using Gnawvinci (Leonardo.ai)

These services have their own privacy policies, and we encourage you to review them.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Opt-out of marketing communications
Data portability
Objection to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, though this may affect Platform functionality.

9. Children's Privacy

The Platform is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Platform, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: scratchpost.ai